Does StockX refund if fake?
Can you get a refund for fake shoes on StockX
StockX is a live marketplace and prices fluctuate based on supply and demand in real-time. As such, once a Bid and an Ask are matched, an order is created and we are unable to offer returns, exchanges, or swaps. You can always resell the item on our platform if you no longer wish to keep it.
Cached
How do I report fake shoes on StockX
You will be asked to submit the following when you create your case:Your order number.Photo(s) of the issue you're referring to.A picture of the shipping box in full.A photo of the StockX verification tag or sticker still attached to your item.A clear photo of the QR code on the tag or sticker.
Why would StockX issue a refund
If StockX is unable to match you with a new Seller as a result of your purchase failing verification, you will be refunded your full purchase price.
Can I dispute a StockX order
Claims eligibility: You must reach out to StockX within 3 days of your tracking information saying "delivered" in order for us to initiate a claim for your package. Note: If a forwarding service has been used, a claim cannot be processed on an order marked as delivered to the forwarding address.
What happens if StockX finds a fake
StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …
How do I know StockX is real
StockX offers a verification service to authenticate sneakers before they are shipped to you. You can request verification by contacting StockX customer service. Compare the price to market value: If the price of the sneakers seems too good to be true, it may be a red flag that they are fake.
What if I get scammed on StockX
If you see an unauthorized charge being made through your StockX account, it's our goal to assist you as quickly as possible. We recommend you get in touch with StockX Support to alert us to the charge so we can investigate and identify a resolution.
What happens if something is not authentic on StockX
If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.
Does StockX refund if the Seller doesn’t ship
In the case of an unreasonable amount of time passing in between a Buyer purchasing an item and failing to get shipping confirmation—generally after five days—StockX will take steps to place you with another Seller at no additional cost or, if we are unable to, refund your purchase price.
What happens if I don’t get my shoes from StockX
If you don't ship after receiving these warnings, StockX will cancel your sale. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.
Can you go to jail for selling fake shoes
Knowingly selling counterfeit goods is subject to legal action by law enforcement agencies. If convicted, someone may face a fine of up to 2 million dollars and a jail sentence of up to 10 years.
How long does StockX verification take
1-2 business days
Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.
Is StockX 100% legit
With six authentication centres around the world each piece goes through rigorous, multi-step verification procedure to ensure what you're buying is 100% legit. Firstly, StockX only allow deadstock items on their marketplace, meaning that every item bought or sold must be brand new and never worn.
Is StockX verified legit
The short answer is – yes, StockX is legit. StockX is one of the largest marketplaces in the world and was one of the first in the industry to set a verification standard. In 2022, StockX turned away nearly $100MM worth of products that didn't meet the company's quality standards.
Does StockX have customer guarantee
The item must be unworn, in the condition that it was delivered and with the StockX tag still attached in order to be eligible for our Buyer Promise. In the event that StockX requests you to return the item, please expect a resolution in approximately five working days from receiving your item.
How legit is StockX
StockX is a reliable platform and uses its own rigorous authentication to make transactions safe. StockX was founded in 2015 by Dan Gilbert, Josh Luber, Greg Schwartz, and Chris Kaufman. The group aimed to disrupt the e-commerce industry, especially around sneakers.
What happens if StockX does not verify your shoes
What happens if my item fails verification If an item is unable to successfully complete verification, we will return the item to the shipping address listed on the Seller's StockX account.
How long does it take StockX to verify authenticity
1-2 business days
Once the item is received at a StockX Authentication Center, it can take 1-2 business days for an item to be inspected. The process can extend a few days if there are issues requiring further inspection from StockX's Quality Assurance team.
What happens if they don t ship StockX
Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines or doesn't exactly match the item as it is described on StockX in any way.
What happens if my StockX order doesn’t ship
If you don't ship after receiving these warnings, StockX will cancel your sale. In addition, you may be subject to the following penalties in the event of a canceled sale: A penalty fee equivalent to 15% of the transaction price, with a minimum charge of $15 USD or local currency equivalent.
What happens if StockX says your shoes are fake
StockX has no obligation to return items that do not conform to the description (including, without limitation, that the item is not new and unworn, is not the correct identified size, or does not include the original box), or are counterfeit (in which case, StockX may turn those items over to the proper authorities) …
What happens if my item is not authentic StockX
If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.
Can you sell fake items if you say it’s fake
It's still counterfeiting even when the people buying and selling the merchandise are aware that it isn't from the real source–for instance, that the clothing isn't made by Calvin Klein. That's because even when a buyer knows that the product is a fake, the product can still be used to deceive others.
What happens if StockX does not verify
If your item is reviewed and your verification failure is reversed, we will provide you with a shipping label to send the item back to StockX for re-verification. Your payout for the original sale amount will be issued once the item is received and verified.
Can you really trust StockX
Payment is only released when the goods are verified to be authentic. The service strives to be reliable, authentic, and transparent. Reliable – great service, every time. Authentic – every item on the StockX exchange is verified.